Playtesting

Video Game Developer

UK | 12 Participants | Observation | Interview | Survey

Research Goals

The client wanted to conduct player research for their in-development stealth shooter AAA title. They developed an early build to receive feedback from players.

Project Context

Another researcher and I ran the playtesting sessions.

3 x 2 hour sessions took place with 4 participants in each session (12 participants in total).

In each session participants completed 2 surveys, an interview and engaged in gameplay.

Research Objectives

Research Process

UK | 12 Participants | 3 groups | 2 hours

Researchers observe the gameplay in an observation room separate from the participants.

Analysis

The analysis process consisted of thematic analysis. Whereby surveys, gameplay and transcripts were closely examined to identify common themes and patterns.

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Once the data has been coded the themes are then reviewed to explore potential ideas for recommended solutions.

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Using Miro an affinity map was created to assist with organising the data and recommendations.

An insights report was then presented to the client, accompanied by a highlight reel to bring the insights to life.

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Insights

Here are a few of the insights that were presented to the client in the report.

AI too Basic

Some participants stated the AI’s combat and stealth detection were too basic which reduced the game’s challenge and level of fun.

Way-finding Confusion

The way to complete certain objectives were unclear. This led to some participants struggling to find their way through the game.

Interactive Environment

Participants wanted more opportunities to interact with the environment. They wished they could climb, vault, and crouch under more terrain in the game.

Reflections & Challenges

It’s normal when testing an early build for there to be a few glitches and crashes. But to ensure the participants gameplay went as smoothly as possible, we familiarised ourselves with the prototype.

Playtesting ourselves (repeatedly) to make note of completion times for tasks and any potential obstacles or challenges the participants might face. 

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Focus Groups

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Concept Testing